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Can't access content in library

New Here ,
Jun 19, 2020

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I have a LR library with about 4gb worth of data. But, as I think the CC account was associated with my work address where I was just laid off, I can't access the content using my personal/paid account. I see 3 photos that were from a very old migrated LR classic library but nothing from the most current. I presume I need to speak with someone directly with Adobe to fix this issue....

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Import and share, Mac, Presets or profiles, Problem or error

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Can't access content in library

New Here ,
Jun 19, 2020

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I have a LR library with about 4gb worth of data. But, as I think the CC account was associated with my work address where I was just laid off, I can't access the content using my personal/paid account. I see 3 photos that were from a very old migrated LR classic library but nothing from the most current. I presume I need to speak with someone directly with Adobe to fix this issue....

TOPICS
Import and share, Mac, Presets or profiles, Problem or error

Views

50

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Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 19, 2020 0
Adobe Community Professional ,
Jun 20, 2020

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Have you tried signing into Lightroom with your old work email and password? If you can't access it, you should contact Adobe customer support for help. https://helpx.adobe.com/contact.html

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Jun 20, 2020 0