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Can't email directly from Lightroom 5.6.Using Yahoomail.Works correctly on all other devices.

Community Beginner ,
Nov 26, 2019

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Used to be able to email directly from Lightroom no problem.Then several months ago couldn't.Message says could not connect to email server.Have checked and rechecked all settings in email account manager.Everything seems correct.Please help!

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Can't email directly from Lightroom 5.6.Using Yahoomail.Works correctly on all other devices.

Community Beginner ,
Nov 26, 2019

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Used to be able to email directly from Lightroom no problem.Then several months ago couldn't.Message says could not connect to email server.Have checked and rechecked all settings in email account manager.Everything seems correct.Please help!

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Problem or error

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23

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Nov 27, 2019

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Hi there,

 

Sorry that you cannot send emails from Yahoo account using Lightroom 5.6.

 

Please update Lightroom to the latest version 5.7.1 and check if that helps. Select Help> Check for updates.

 

Gmail uses 2 step verification, I am not sure if Yahoo also uses such service for authentication. This is known to cause issues with Lightroom sending emails as the verification fails within the app. See https://helpx.adobe.com/in/lightroom-classic/kb/issue-validating-email-account-lightroom.html

 

Thanks,

Akash

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