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Can't import any pictures to Lightroom CC

New Here ,
May 13, 2019

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Hey guys,

I just installed Lightroom CC on my laptop and wanted to import pictures.

Unfortunately though this does not seem to be possible. I am not able to click on the +-Icon and also no option on Files is activated.

Other Adobe Apps work without any issue.

Does anyone have an idea on what I am missing or doing wrong?

Thanks for the help

Greetings

Raphaela

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Can't import any pictures to Lightroom CC

New Here ,
May 13, 2019

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Hey guys,

I just installed Lightroom CC on my laptop and wanted to import pictures.

Unfortunately though this does not seem to be possible. I am not able to click on the +-Icon and also no option on Files is activated.

Other Adobe Apps work without any issue.

Does anyone have an idea on what I am missing or doing wrong?

Thanks for the help

Greetings

Raphaela

Views

76

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 13, 2019 0
LEGEND ,
May 13, 2019

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Hi Raphaela, I suggest you start a support case. Click this link and scroll to the bottom of the page – Contact us:

https://helpx.adobe.com/support.html

If that doesn’t help go here:

https://feedback.photoshop.com/photoshop_family/topics/cant-add-photos-g2yow4vi55afj

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May 13, 2019 0
Adobe Community Professional ,
May 13, 2019

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Can you confirm that you are signed into your Creative Cloud account?

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May 13, 2019 1