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Can't share photos to portfolio

New Here ,
Jul 05, 2020

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I know there have been other posts related to this issue but I cannot seem to find a fix. I do not use LR classic so I don't believe there's any interference there. When trying to share to Portfolio I simply get the message "Original photos must be synced to the cloud before publishing". I am positive that the full original is backed up, not just the smart previews (screenshots attached). Please help this is getting frustrating with a service I pay a lot of money for.

076b706cce8cc1aae2abb02847ca9ae1.png

b466a060bb0f28ffa60ab84abecd7293.png

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Can't share photos to portfolio

New Here ,
Jul 05, 2020

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I know there have been other posts related to this issue but I cannot seem to find a fix. I do not use LR classic so I don't believe there's any interference there. When trying to share to Portfolio I simply get the message "Original photos must be synced to the cloud before publishing". I am positive that the full original is backed up, not just the smart previews (screenshots attached). Please help this is getting frustrating with a service I pay a lot of money for.

076b706cce8cc1aae2abb02847ca9ae1.png

b466a060bb0f28ffa60ab84abecd7293.png

TOPICS
Problem or error

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44

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Jul 05, 2020 0
Adobe Community Professional ,
Jul 05, 2020

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See if this helps you.

https://help.myportfolio.com/hc/en-us/articles/360036720853-How-the-Lightroom-integration-works

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Jul 05, 2020 0
New Here ,
Jul 13, 2020

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It did not. Like I said I do not use Lightroom Classic.

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Jul 13, 2020 0
Jao vdL LATEST
Adobe Community Professional ,
Jul 13, 2020

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You should be able to share to portfolio even if there are only smart previews in the cloud. It should just work. Try doing the sharing to portfolio in Lightroom web at https://lightroom.adobe.com That works for me even for albums synced from Classic that only contain smart previews.

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Jul 13, 2020 0