Can't share photos to portfolio

New Here ,
Jul 05, 2020 Jul 05, 2020

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I know there have been other posts related to this issue but I cannot seem to find a fix. I do not use LR classic so I don't believe there's any interference there. When trying to share to Portfolio I simply get the message "Original photos must be synced to the cloud before publishing". I am positive that the full original is backed up, not just the smart previews (screenshots attached). Please help this is getting frustrating with a service I pay a lot of money for.

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Adobe Community Professional ,
Jul 05, 2020 Jul 05, 2020

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See if this helps you.

https://help.myportfolio.com/hc/en-us/articles/360036720853-How-the-Lightroom-integration-works

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jul 13, 2020 Jul 13, 2020

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It did not. Like I said I do not use Lightroom Classic.

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Adobe Community Professional ,
Jul 13, 2020 Jul 13, 2020

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You should be able to share to portfolio even if there are only smart previews in the cloud. It should just work. Try doing the sharing to portfolio in Lightroom web at https://lightroom.adobe.com That works for me even for albums synced from Classic that only contain smart previews.

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