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Can't update photoshop and lightrom with creative cloud

New Here ,
Oct 09, 2019

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Hi!

first i have to say that the support in the chat is horrible!!! 

you wait for too long for assistant!!

 

second, i can't update my apps with the creative cloud app! it says its updated but it's not!!!

apparently i have old versions for months!!!!

as a paying customer, its make me furious! 

 

i need help i need it now!!!

Sagi

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Can't update photoshop and lightrom with creative cloud

New Here ,
Oct 09, 2019

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Hi!

first i have to say that the support in the chat is horrible!!! 

you wait for too long for assistant!!

 

second, i can't update my apps with the creative cloud app! it says its updated but it's not!!!

apparently i have old versions for months!!!!

as a paying customer, its make me furious! 

 

i need help i need it now!!!

Sagi

Views

76

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Oct 09, 2019 0
Most Valuable Participant ,
Oct 09, 2019

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What exact versions do you have today?

What operating system (detailed version) do you have today?

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Oct 09, 2019 1
New Here ,
Oct 10, 2019

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i count update Ps but now its not Middle east for some reason...and all my settings deleted. i need middle east version!

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Oct 10, 2019 0
New Here ,
Oct 10, 2019

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About the Lr, i have the 2.1.1 version. i use iOS 10.14.6

 

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Oct 10, 2019 0
Adobe Community Professional ,
Oct 09, 2019

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Oct 09, 2019 1
New Here ,
Oct 10, 2019

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i have Mac, its pretty strong. im still waiting for a call from your senior deparment. i

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Oct 10, 2019 0
New Here ,
Oct 22, 2019

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still waiting for help

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Oct 22, 2019 0