Cannot import images to Lightroom

New Here ,
Aug 16, 2020 Aug 16, 2020

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I was able to import images yesterday into lightroom without any issues.

Now when I go to import images, nothing shows up. I updated everything, restarted my entire system....I cant even click and drag an image, it just wont show up in the program. i still have access to all the other images in lightroom, i just cant add any more. I was able to import them into photoshop and bridge, so I know its not an issue with the images format. Im just wondering if there is a way to fix this, or if anyone else is having the same issues as me. 

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How to, Mac, Performance, Problem or error

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Adobe Employee ,
Aug 17, 2020 Aug 17, 2020

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Hi there,

 

Sorry that you cannot import images into Lightroom.

 

Which version of Lightroom are you using? 

 

Have you tried importing from a different import location? You may try resetting the Lightroom app preferences to default? Press and hold the Shift + Option + Delete keys.(Mac) or Press and hold the Shift + Alt + Delete (Windows) keys while starting Lightroom. A dialog box should appear asking you restore the preferences.

 

Let us know how it goes.

 

Thanks,

Akash

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