canon EOS R5 support

New Here ,
Aug 10, 2020 Aug 10, 2020

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I am trying to import photos from the canon EOS R5 but it is saying an error has occurred or the files have been corrupted when will Lightroom support a new canon camera and also for Adobe Premiere Pro support?

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Feature request, Import and share, Make It, Windows

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Adobe Employee , Aug 17, 2020 Aug 17, 2020
Hi there,   We are happy to announce the release of Lightroom Classic 9.4 & Lightroom Desktop 3.4 which integrates Camera Raw 12.4 and now supports the Canon EOS R5 raw files.   Here's a list to the other newly added camera support in the August release: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html    To update Lightroom Classic and Lightroom Desktop to the latest version, click "Update" in the Creative Cloud desktop app next to the app. See: https://helpx.adobe.com/creative-cloud/help/update-app.html...

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Adobe Community Professional ,
Aug 10, 2020 Aug 10, 2020

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As community users we are not privy to release dates, but Adobe have reverse engineered the CR3 files and released the DNG Converter that will give you raw files to edit in Lightroom in the interim until Lightroom is updated (very close?).

DNG CONVERTER

 

Regards. My System: Lr-Classic 10.2, Photoshop 22.3, Lightroom 4.2, Windows-10 Nikon DSLR.

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Adobe Employee ,
Aug 17, 2020 Aug 17, 2020

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Hi there,

 

We are happy to announce the release of Lightroom Classic 9.4 & Lightroom Desktop 3.4 which integrates Camera Raw 12.4 and now supports the Canon EOS R5 raw files.

 

Here's a list to the other newly added camera support in the August release: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html 

 

To update Lightroom Classic and Lightroom Desktop to the latest version, click "Update" in the Creative Cloud desktop app next to the app. See: https://helpx.adobe.com/creative-cloud/help/update-app.html 

 

Let us know how it goes.

 

Thanks,

Akash

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New Here ,
Aug 31, 2020 Aug 31, 2020

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Hi,

 

I've updated my Lightroom Classic to 9.4 version, however, it does still not support Canon R5 CR3 file import. Can you please help?

 

Thanks.

Regards,

Vish

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Adobe Employee ,
Sep 02, 2020 Sep 02, 2020

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Hi Vish,

 

Sorry to hear that you cannot import your Canon EOS R5 CR3 images into Lightroom Classic 9.4.

 

  • Are you getting any specific error message?
  • Did you converted the CR3 files using the Canon's image utility tool?
  • Are you able to open the raw files in Photoshop or Camera Raw?

 

Thanks,

Akash

 

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New Here ,
Sep 11, 2020 Sep 11, 2020

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Hi Akash,

 

Thanks for your reply. I didn't get any error message in Lightroom. I can open and see raw CR3 in Canon R5. If I convert with the DNG converter, I can see and import converted files. However, I'm looking for CR3 files import directly (Without conversion) in lightroom as I used to do with my older camera (CR2) files. Is that possible with this new update?

 

For reference, I attached a snapshot of the lightroom screen to see there are no RAW pictures files (#85 files) displayed for import.

 

Thanks.

Regards,

Vishwas

No CR3 raw files are displayedNo CR3 raw files are displayed

 

 

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New Here ,
Apr 05, 2021 Apr 05, 2021

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did you find a solution? I have exactly the same problem, with a CFExpress card.

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New Here ,
Sep 05, 2020 Sep 05, 2020

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While I can now import my Canon R5 files, there are no Camera Settings.  When will this be available?

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Adobe Community Professional ,
Sep 12, 2020 Sep 12, 2020

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Nobody but Adobe would know when they'll be available, and Adobe rarely announces features in advance. There's an issue with the CR3 raw format which is apparently being worked on, but it's been like that for over a year now. 

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Community Beginner ,
Jan 05, 2021 Jan 05, 2021

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As a studio photographer who picked up the R5 around launch, I've been waiting patiently for a really long time. We're now in 2021 and still nothing. What I've been doing and I suggest everybody else that reads this does is to call the Adobe customer service number every few weeks and ask about it. The phone support person will say they are passing on the case so if enough of us are constantly calling, it might make it more of a priority. Obviously the excuse that canon hasn't given them information is BS because capture one has had the capability to tether with the r5 for a really long time. I was shocked when 10.1 came out and still nothing.

 

This is been a huge problem for me and my work flow, and I can't go on like this for much longer. Like many of us on this form, I will need to make the switch to C1 if it's not fixed soon. 

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New Here ,
Jan 29, 2021 Jan 29, 2021

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I just got the R6 and I'm super frustrated with the fact that there are no camera profiles/camera neutral, because now all of my presets that were made with that (that I used with the R), are not working. That's a huge hit to my workflow considering I used the same presets for everything. 

 

If the profiles are updated/released for the R5/R6, do we think that'll solve this issue and presets that were created in "camera neutral" before will work again as they did on former camera models? 

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Adobe Community Professional ,
Jan 30, 2021 Jan 30, 2021

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I would expect so. Canon use mainly the same picture styles in the R5/6 as they do in the R, so there should be no reason why they wouldn't work if ever Adobe creates the camera-matching profiles for those cameras.

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New Here ,
Mar 13, 2021 Mar 13, 2021

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After 12 years of nikon I switched to canon, I was one of the first owners of Canon R5 to be totally disappointed by the Canon-Adobe tandem lack of camera profiles and the possibility of tethering with my new Canon R5, the worst thing is that Canon blames on Adobe for lack of profiles. and Adobe blames Canon for not providing the codes for development. a meaningless ping-pong.

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