Cant connect to the server

New Here ,
Feb 24, 2021 Feb 24, 2021

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when i try to log on lightroom it say's Can't connect to the server
Lightroom is having trouble connecting to the server please try again later.

 

we have tried reinstalling the app and relogging to adobe but nothing seems to work.

Could you please help its been like this since we have purchased lightroom.

 

this is the first day we used the lightroom application.

thank you.

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Bug, Problem or error, Windows

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Adobe Community Professional ,
Feb 25, 2021 Feb 25, 2021

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Not a good start!

 

Are you able to sign in and out of the Creative Cloud app, the rainbow coloured one?

 

Also, you could try to reset preferences, hold down Alt/Opt-Shift as you start Lightroom

 

 

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