• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Cant sync between Lightroom iOS and web cloud

New Here ,
Aug 04, 2020 Aug 04, 2020

Copy link to clipboard

Copied

Why won't Lightroom on iOS not sync to the Adobe Cloud? It says Trial Expired, but I have 1TB available  in my Adobe Enterprise plan... 

Views

192

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Aug 04, 2020 Aug 04, 2020

Copy link to clipboard

Copied

Are you using a personal Adobe ID or corporate? Are you signed-in to the desktop or web app with the same ID used on iOS?

Can you connect from a web browser at the following link?

https://lightroom.adobe.com/

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 05, 2020 Aug 05, 2020

Copy link to clipboard

Copied

I'm using a corporate ID with my work email as login. Yes I am signed in with same ID. No, the link shows a message "Trial Expired". But I can acces the folders, Lightroom app on iPhone just won't sync.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 10, 2020 Aug 10, 2020

Copy link to clipboard

Copied

LATEST

Hello, I will send you a direct message with more info shortly.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines