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Clarity on what is included with photography plan

New Here ,
Feb 07, 2020

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Hi
ive just subscribed to the photography plan, downloaded and signed into Lightroom on iPad. I was assuming that my £9.something a month payment covered all its functions but I keep getting prompted to freetrial or pay an extra £4 odd a month for 'premium' features such as importing and editing RAW files, using retouch tool...  I had assumed my subscription would cover these features, which seem pretty basic expectations to be honest. Am I missing something or have I basically paid a monthly fee for storage and the apps are just the free versions? Thanks in advance 

The Photography Plan includes everything, including premium features. Make sure you have not downloaded the free version from the app store. If you are signed-in with your Adobe ID your plan should be recognised.

https://www.adobe.com/uk/creativecloud/photography/compare-plans.html

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Clarity on what is included with photography plan

New Here ,
Feb 07, 2020

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Hi
ive just subscribed to the photography plan, downloaded and signed into Lightroom on iPad. I was assuming that my £9.something a month payment covered all its functions but I keep getting prompted to freetrial or pay an extra £4 odd a month for 'premium' features such as importing and editing RAW files, using retouch tool...  I had assumed my subscription would cover these features, which seem pretty basic expectations to be honest. Am I missing something or have I basically paid a monthly fee for storage and the apps are just the free versions? Thanks in advance 

The Photography Plan includes everything, including premium features. Make sure you have not downloaded the free version from the app store. If you are signed-in with your Adobe ID your plan should be recognised.

https://www.adobe.com/uk/creativecloud/photography/compare-plans.html

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Feb 07, 2020 0
LEGEND ,
Feb 07, 2020

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The Photography Plan includes everything, including premium features. Make sure you have not downloaded the free version from the app store. If you are signed-in with your Adobe ID your plan should be recognised.

https://www.adobe.com/uk/creativecloud/photography/compare-plans.html

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Feb 07, 2020 0
New Here ,
Feb 07, 2020

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The free version is the only version in the App Store as far as I can see. Every time I go to ;download the app I am directed to the free version. I'm signed in with adobe account and still no difference 

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Feb 07, 2020 0
New Here ,
Feb 07, 2020

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Thank you - I had to sign in and out a couple of times and it's all sorted! Thank you for clarifying for me

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Feb 07, 2020 0
New Here ,
Feb 15, 2020

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I am also having this problem with Lightroom mobile. I pay 9.99 a month and it won't let me use premium features.  I have sign out 4 times and signed back in.  Deleted the app and reinstalled and still nothing.  Getting frustrated...

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Feb 15, 2020 0