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“Create Preset” is grayed out

New Here ,
Jul 04, 2020

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I recently bought presets and whenever I try to create them, the "create preset" button is grayed out. 

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“Create Preset” is grayed out

New Here ,
Jul 04, 2020

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I recently bought presets and whenever I try to create them, the "create preset" button is grayed out. 

TOPICS
Problem or error

Views

59

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 04, 2020 0
Adobe Community Professional ,
Jul 05, 2020

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What version of Lightroom are you using, Desktop or Mobile? And on what platform?

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Jul 05, 2020 0
greule LATEST
Adobe Employee ,
Jul 13, 2020

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From what I can see, it looks like that the app is in a signed-out state but not showing the correct UI. Could you try to force quit and restart the app and thereafter re-ign-in via the Lr Settings. After that could you try to re-import the dng again let me know if its now working. -Guido/ lr Mobile QE

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Jul 13, 2020 0