Highlighted

Creative Cloud Lightroom Storage Incorrect

New Here ,
Sep 30, 2019

Copy link to clipboard

Copied

Hi, In lightroom, under Cloud Storage it says I am using 73.08 GB of 100 GB. However, I have just downloaded Lightroom Downloader, where it shows I only have 20 odd GB of files. The Creative Cloud files folder on my computer is just 2.71 GB. Something's not lining up. I want to clear out the cloud storage quote to make room for new items.

Topics

Performance, Problem or error

Views

325

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Creative Cloud Lightroom Storage Incorrect

New Here ,
Sep 30, 2019

Copy link to clipboard

Copied

Hi, In lightroom, under Cloud Storage it says I am using 73.08 GB of 100 GB. However, I have just downloaded Lightroom Downloader, where it shows I only have 20 odd GB of files. The Creative Cloud files folder on my computer is just 2.71 GB. Something's not lining up. I want to clear out the cloud storage quote to make room for new items.

Topics

Performance, Problem or error

Views

326

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Oct 01, 2019

Copy link to clipboard

Copied

Hi there,

 

Sorry that you are seeing a discrepancy in the Creative Cloud storage. I'd recommend that you please take a look at this similar discussion https://community.adobe.com/t5/Get-Started/Adobe-Creative-Cloud-Storage-Incorrect-Usage/td-p/9958154 and let us know if that helps? 

 

Thanks,

Akash

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Oct 01, 2019

Copy link to clipboard

Copied

Thank you Akash...I downloaded , converted to DNG and corrected, then saved as jpeg...works perfectly, just one extra step...hotdogg

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Oct 02, 2019

Copy link to clipboard

Copied

Thanks for the heads up. Glad to know it helped. 🙂

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...