Delete my account with previous Lightroom mobile premium subscription

New Here ,
Nov 16, 2020 Nov 16, 2020

Copy link to clipboard

Copied

Hello, I'm trying to delete my Adobe account, however it keeps telling me that my Adobe Lightroom mobile premium subscription is not canceled. I have canceled it for some time through apple, and apple support confirms that. I contacted both apple and Adobe support. Adobe support tells me that "The subscription is suspended but not canceled completely only then can your account delete request can be raised." Apple support tells me that "I see the subscription is successfully canceled. In order to delete the account, you need to get connect with Adobe, as from Apple we only take care of billing concerns."

 

What do I do next?

TOPICS
Bug, Problem or error

Views

18

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation