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Desktop vs Laptop shows different photo quantities

New Here ,
Jul 29, 2020 Jul 29, 2020

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New to Lightroom...I uploaded photos to the cloud and my desktop shows I uploaded 200K photos but my laptop only shows 100K. For instance, I see by DATE that my 2017 on the desktop shows 30K, but only 1000 on the laptop. What am I doing wrong?

 

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Community Expert ,
Jul 29, 2020 Jul 29, 2020

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Are you using the cloud-based Lightroom on both platforms?

 

And is the Desktop still uploading?

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New Here ,
Jul 29, 2020 Jul 29, 2020

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Yes, Creative Cloud is on both and both show as activated. I have not tried uploading again. I thought once I had uploaded to the cloud both computers would access all photos. Do I need to upload again on the laptop separately from the desktop for the missing years?

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Community Expert ,
Jul 29, 2020 Jul 29, 2020

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The photos on one should all sync via the cloud to the other, is there still a blue circle on the cloud icon (top right) or is sync paused?

 

Also how many photos do you see at http://lightroom.adobe.com/?

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New Here ,
Jul 29, 2020 Jul 29, 2020

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Ah...went to the link and see 108,000+ with "Sync Issues"...each file has an "Open Lightroom on unknown to continue syncing."   I tried typing "unknown" in the search area, but only 5 pictures appeared?? Now what?

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