Is it possible that my initial PS/LR download/access triggered an update that included giving me a Hotmail address & computer log on password?
I have an old puzzling issue: I bought a new Asus laptop for a series of photography courses that I had enrolled in 5 years ago. I also purchased an online subscription to Photoshop and Lightroom. Loaded PS/LR on the Asus along with a series of my better images and tried loading a few pics into Lightroom to use in Photoshop tutorials. They loaded, but I could not consolidate them into a single folder and was not exactly sure how to access them from Photoshop. Planned to get help at the next class.
Couldn't sleep, so was on my Toshiba laptop at 3:00 AM with the Asus closed (sleeping?), but hooked into its own monitor. All of a sudden, the Asus monitor lighted up indicating that an update (not specifically identified) was in progress. I figured it was Photoshop or Lightroom since that was pretty much all that was on the laptop, save & except Microsoft Windows.
When it completed the quick update, it displayed the time and a landscape picture. Even though the Asus laptop was closed, the monitor screen continued to display the clock & landscape image (the sea taken from inside a seaside cave). I opened the laptop. Up came a screen with an email address displayed (cjones9353@hotmail.com) and a flashing cursory in a password box.
Needless to say, I did not recognize the hotmail address and apparently could not bypass the password requirement to access the new Asus. Basically, I was locked out of my new laptop. Coupled with other ensuing complications, I was compelled to drop out of the course.
Now, I would really like to get back into photography AND my Asus without wiping out my photos. (FYI - Asus has indicated that neither the email address nor the Hotmail account were anything that it would have done.)
Any ideas? Thank you,
W
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