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Error Message: Lightroom is having trouble connecting to the server. Please try again later.

New Here ,
Aug 08, 2020 Aug 08, 2020

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Hello, 

Every time I try to open my Creative Cloud Light room, I get the error "Lightroom is having trouble connecting to the server. Please try again later." 

 

I have tested all possible options and have concluded that I an connected to wi-fi and server. 

Has anyone else experienced this issue and resolved?

 

Thanks, 

Kim 

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Aug 10, 2020 Aug 10, 2020

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Hi Kim,

 

That shouldn't be happening as Lightroom could not connect to the server.

 

Could you please let us know the version of Lightroom and the operating system you're working with?

Also, could you please check and disable any firewall or antivirus and see if it helps?

 

Would you mind checking this conversation and see if it helps? https://feedback.photoshop.com/photoshop_family/topics/lightroom-cc-no-network-connection-works-in-c...

 

Regards,

Akash 

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Adobe Employee ,
Aug 14, 2020 Aug 14, 2020

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Hi Kim, 

Have you tried the above suggestion offered by staff? Please let us know if you need any assistance from our end.

 

Thanks,

Mohit

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New Here ,
Jun 29, 2022 Jun 29, 2022

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WHAT IS GOING ON WHY ARE WE HAVING THIS PROBLEM

 

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New Here ,
Sep 10, 2020 Sep 10, 2020

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I am having the same issue.  No firewall or antivirus.

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New Here ,
Sep 22, 2020 Sep 22, 2020

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I am also having this problem. Ive tried de-installing and re-installing multiple times and I still cannot open the application. All my other applications are working no problem. 

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New Here ,
Nov 19, 2020 Nov 19, 2020

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same problem, other like PS, AI can work ,only lightroom "can't connect to server"2020-11-20_15-51-43.jpg2020-11-20_15-52-26.jpg

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New Here ,
Aug 08, 2022 Aug 08, 2022

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Hi all, 

I have the same problem. Have any of you resolved this issue? 

 

Thanks,

Kristina

 

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Adobe Employee ,
Aug 08, 2022 Aug 08, 2022

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Hi Kristina, Welcome to the community! You may be running into this issue if you're trying to sign in using an enterprise account. You will need to request access from your IT team. Let me know if this helps.  ~ Carissa 

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Community Beginner ,
Nov 15, 2022 Nov 15, 2022

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I have the same problem, couldn't connect to adobe server on Lightroom classic. So the map module and sync are both dead. Does anyone known how to resolve it? 

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