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Error " 1 Photo failed to import" on Lightroom mobile

New Here ,
Sep 20, 2020

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I have a subscription to PS including LR. Yesterday I had no problem importing pictures from my phones device folders. Now today I'm not able to import anything. Keep getting "1 file failed to import" message. I don't think anything has changed on my phone. I can't find anything anywhere that says why it failed... help please

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Error " 1 Photo failed to import" on Lightroom mobile

New Here ,
Sep 20, 2020

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I have a subscription to PS including LR. Yesterday I had no problem importing pictures from my phones device folders. Now today I'm not able to import anything. Keep getting "1 file failed to import" message. I don't think anything has changed on my phone. I can't find anything anywhere that says why it failed... help please

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Problem or error

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44

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 20, 2020 0
Adobe Employee ,
Sep 21, 2020

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Hi there,

 

Sorry that you're getting an error message "1 photo failed to import" while importing images on your phone. 

 

Which version of Lightroom are you using and are you using an Android or iOS device?

 

Is your Auto Import preference enabled on your device? 

bbv.jpg

 

Thanks,

Akash

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