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I have a total of 6 albums in Lightroom (Cloud Version) and when I open up the desktop app it sometimes shows this (which is the incorrect album structure):
and sometimes this (which is the correct structure):
Please help - it seems completely random!!
Things like this normally occur when you are logging in with two different IDs, but guess that isn't the case here?
What do you see at http://lightroom.adobe.com/ and where are the photos coming from? (Synced from Classic? Imported direct into Lr Desktop? Imported via Mobile?)
Hi there selondon,
No I am not logging in with two user IDs,
Upon entering the above URL I get the correct folder structure:
but when I hit refresh I get the incorrect structure!!:
When I keep on refreshing I sometimes get the first image and sometimes the second....
On lightroom mobile I get the correct view everytime
I opened up lightroom photo catalog through photoshop and the same thing happened again.
I press refresh and sometimes shows albums as shown in the first photo above and sometimes albums as shown in the second photo!!!
This is a technical issue - can you point me in the right direction??? Any adobe technical people can help me please?!
Hi, sorry to hear about the trouble! I need your Adobe ID (the email address that you use to log into Lightroom). I'll message you privately to get that.