Highlighted

Free trial problem

New Here ,
Mar 30, 2019

Copy link to clipboard

Copied

I recently downloaded Lightroom cc for my pc(windows) and Android phone. What I noticed was when I logged into my mobile app, it shows that I have 30 days of free trial. But when I log into my Lightroom cc for pc(windows), it only shows 7 days of free trial. Both devices are synced and backed up. On the desktop free trial version, it says in the app that I have 1tb of storage, but i got a notification saying that my cloud storage is almost full. Currently I am only using 1.92GB of storage in the app but in creative cloud it says I have used 96.1% of 2GB. Does anyone know what's happening?

Views

101

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Free trial problem

New Here ,
Mar 30, 2019

Copy link to clipboard

Copied

I recently downloaded Lightroom cc for my pc(windows) and Android phone. What I noticed was when I logged into my mobile app, it shows that I have 30 days of free trial. But when I log into my Lightroom cc for pc(windows), it only shows 7 days of free trial. Both devices are synced and backed up. On the desktop free trial version, it says in the app that I have 1tb of storage, but i got a notification saying that my cloud storage is almost full. Currently I am only using 1.92GB of storage in the app but in creative cloud it says I have used 96.1% of 2GB. Does anyone know what's happening?

Views

102

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Mar 30, 2019

Copy link to clipboard

Copied

The PC and Mac versions of CC have a trial of 7 days.

The mobile version may be different.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
99jon LATEST
LEGEND ,
Mar 30, 2019

Copy link to clipboard

Copied

7 days is normal for the desktop version of all Adobe Creative cloud apps. The phone version can always be used freely, except for premium features e.g. brush and other selective tools. So 30 days may apply to the latter. I think 1TB of storage only becomes available upon purchase.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...