Freezing while editing

New Here ,
Dec 12, 2020 Dec 12, 2020

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Hi there. I just installed Creative cloud and Lightroom to my windows 10 (PC). During the editing in lightroom my laptop constantly freezing. Then blue screen appears with error code DRIVER POWER STATE FAILURE. Is there anything you can do for me? 

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Crash or freeze

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Adobe Community Professional , Dec 13, 2020 Dec 13, 2020
Are you able to update your video drivers? That could be helpful.   Additionally, if you continue to have issues with Lightroom consider going into preferences and, in the performance tab, change "Use Graphics Processor" to "Off."   See this page for more details if needed: https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html  

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Adobe Community Professional ,
Dec 13, 2020 Dec 13, 2020

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Are you able to update your video drivers? That could be helpful.

 

Additionally, if you continue to have issues with Lightroom consider going into preferences and, in the performance tab, change "Use Graphics Processor" to "Off."

 

See this page for more details if needed:

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html

 

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New Here ,
Dec 13, 2020 Dec 13, 2020

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Thank you very much, Michael. Issue is solved with your help.

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