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My light room is frozen and wont let me do anything or even exit it completely. It wont sync from my phone either i need help!
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It will help us to answer your question if you could provide the exact version number you have installed and details of your operating system e.g.
• Windows 10 v1809, v1903; MacOS Mojave (10.14) Catalina (10.15)
• Lightroom v3.4; Lightroom Classic v9.4, Lightroom Mobile iOS v5.4, Lightroom Mobile Android v5.4
You can find this from your application menu:
Help >> System Info
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i have a brand new mac book pro and i use lightroom v3.4 my lightroom mobile and web works perfectly fine