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Grayed Import photos Lighroom CC 2019

New Here ,
Jan 28, 2020

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My lightroom CC 2019(not lightroom classic) import photos button isnt workiingg. Can someone reply ASAP

15802170172514840101783317561178.jpg

 

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Problem or error, Windows

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Grayed Import photos Lighroom CC 2019

New Here ,
Jan 28, 2020

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My lightroom CC 2019(not lightroom classic) import photos button isnt workiingg. Can someone reply ASAP

15802170172514840101783317561178.jpg

 

Topics

Problem or error, Windows

Views

67

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jan 29, 2020

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Hi there,

 

Sorry that Lightroom desktop shows you a blank screen when "All Photos" option is selected. Would you mind checking out the steps below? You can resolve this issue by signing out and then signing in again.

  • From the menu bar, choose Help > Sign Out.
  • Lightroom will now restart.
  • Sign in with your Adobe ID again when prompted. 

 

Let us know how it goes.

 

Thanks,

Akash

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99jon LATEST
LEGEND ,
Jan 29, 2020

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Check that you have the latest version of Lightroom 3.1 installed. Launch Creative Cloud and in the left-hand panel check for updates – see image below.

 

With the up to date software it is also possible to import using drag & drop into the library grid. See if my YouTube video helps.

 

CC-Desktop-Updates.jpg

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