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Help!

New Here ,
Feb 08, 2020

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I just upgraded my iPhone 8 Plus to an 11 pro. Downloaded the Lightroom app signed into my account & my presets are not there. How do I fix this? Thank you!

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How to, Presets or profiles, Problem or error, Sync

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Help!

New Here ,
Feb 08, 2020

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I just upgraded my iPhone 8 Plus to an 11 pro. Downloaded the Lightroom app signed into my account & my presets are not there. How do I fix this? Thank you!

TOPICS
How to, Presets or profiles, Problem or error, Sync

Views

264

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Feb 08, 2020 0
New Here ,
Feb 08, 2020

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Eagerly awaiting a response to this - I'm having the same issue!

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Feb 08, 2020 0
Adobe Employee ,
Feb 10, 2020

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Did I get it right that you have the free version of Lightroom running on your iPhone? ...and you re-installed the app on your new phone. If so, the only way to preserve you local app data -as a free Lr user- is when you restore your new phone from an iOS back-up created from  your previous phone. With that all the data should be preserved.


Even when you are signed-in as a free user a deletion of the app will delete all your local data since nothing is synced to the cloud service.

 

Hope this helps

Guido/ Lr Mobile QE

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Feb 10, 2020 0
New Here ,
Feb 10, 2020

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Restaurer le fichiers téléchargement Google

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Feb 10, 2020 0