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High quality file sharing in Lightroom CC

New Here ,
May 09, 2018

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Hi,

I have just uploaded an album to share, however clients only seem able to download at a reduced quality - for example 2048x1458, 586.3 KB compared to original at 5600x4000 at 19mb.  Is there any way clients would be able to download a higher quality image from a shared folder on Lightroom CC?

Many thanks,

A.

Adobe Community Professional
Correct answer by Jim Wilde | Adobe Community Professional

How did you upload to the cloud? If you uploaded from Classic, then only Smart Previews are synced, so the full-size original is not in the cloud, so can't be downloaded....instead a 2048 px jpeg is downloaded. If you want your clients to be able to download full resolution images, you need to get the originals up into the cloud instead of smart previews. Any of the LRCC clients will upload full originals.

Using LRCC on the same system as Classic you can import the already synced images, which is intelligent enough to detect that those images are already available in Smart Preview form, so it will import and sync the originals to the cloud, replacing the smart previews. There's no impact on Classic, and your clients should then be able to download the full resolution files.

Of course, if you are already uploading originals, there's a different problem which we'll need to figure out. The bottom line is that it is possible for full size files to be downloaded.

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High quality file sharing in Lightroom CC

New Here ,
May 09, 2018

Copy link to clipboard

Copied

Hi,

I have just uploaded an album to share, however clients only seem able to download at a reduced quality - for example 2048x1458, 586.3 KB compared to original at 5600x4000 at 19mb.  Is there any way clients would be able to download a higher quality image from a shared folder on Lightroom CC?

Many thanks,

A.

Adobe Community Professional
Correct answer by Jim Wilde | Adobe Community Professional

How did you upload to the cloud? If you uploaded from Classic, then only Smart Previews are synced, so the full-size original is not in the cloud, so can't be downloaded....instead a 2048 px jpeg is downloaded. If you want your clients to be able to download full resolution images, you need to get the originals up into the cloud instead of smart previews. Any of the LRCC clients will upload full originals.

Using LRCC on the same system as Classic you can import the already synced images, which is intelligent enough to detect that those images are already available in Smart Preview form, so it will import and sync the originals to the cloud, replacing the smart previews. There's no impact on Classic, and your clients should then be able to download the full resolution files.

Of course, if you are already uploading originals, there's a different problem which we'll need to figure out. The bottom line is that it is possible for full size files to be downloaded.

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May 09, 2018 0
Adobe Community Professional ,
May 09, 2018

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How did you upload to the cloud? If you uploaded from Classic, then only Smart Previews are synced, so the full-size original is not in the cloud, so can't be downloaded....instead a 2048 px jpeg is downloaded. If you want your clients to be able to download full resolution images, you need to get the originals up into the cloud instead of smart previews. Any of the LRCC clients will upload full originals.

Using LRCC on the same system as Classic you can import the already synced images, which is intelligent enough to detect that those images are already available in Smart Preview form, so it will import and sync the originals to the cloud, replacing the smart previews. There's no impact on Classic, and your clients should then be able to download the full resolution files.

Of course, if you are already uploading originals, there's a different problem which we'll need to figure out. The bottom line is that it is possible for full size files to be downloaded.

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May 09, 2018 1
vchen LATEST
New Here ,
Feb 17, 2020

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I want to share higher res photo. I made collection in classic and sync it. Instead of sharing in LR classic, you suggest do it in LRcloud. Now I have this collection in LRcloud then share it from LRcloud?

You mention importing to LRcloud? but ir's already there because it's sync in LRclassic. How. Thanks

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Feb 17, 2020 0