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Huawei p30lite DNG problem pink color cast

New Here ,
Sep 27, 2019

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Instead of the usual view, the camera shows a full screen of pink noise in dng shooting mode. In the phone settings in the application shows that dng is supported.

There is also no choice of the right camera, which is very strange in the era of phones with 3+ cameras.

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Bug, Feature request, Problem or error

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Huawei p30lite DNG problem pink color cast

New Here ,
Sep 27, 2019

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Instead of the usual view, the camera shows a full screen of pink noise in dng shooting mode. In the phone settings in the application shows that dng is supported.

There is also no choice of the right camera, which is very strange in the era of phones with 3+ cameras.

TOPICS
Bug, Feature request, Problem or error

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Sep 27, 2019 1
Adobe Employee ,
Sep 27, 2019

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Hi there,

 

Sorry that you're seeing a strange pink cast over your files in Lightroom shot from the Huawei P30 Lite. This is a known issue and we are working with our partners to get it sorted.

 

You may refer this article that I found helpful: https://frankdoorhof.com/web/2019/04/solving-the-p30-pro-color-problems/

 

Thanks,

Akash

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Sep 27, 2019 0
Explorer ,
Apr 14, 2020

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Hi there Akash. I also have a Huawei P30 lite and was shocked to find it has exactly the same issue when set to dng. I have tried resetting the phone and reinstalling LR without success. Since this post is from September 2019, I expect that a solution has been found by now. Could you please advise what has been done and how I can resolve this problem on my phone? Thank you. 

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Apr 14, 2020 1
New Here ,
May 10, 2020

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Same issue with the P30 Lite. This is incredible, before I used a P Smart and didn't had any issues to shoot DNG with LR Mobile.

 

Now the app it's completely useless, hope Adobe was really working on a solution because it passed 8 months from the original post and there's not a solution of this.

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May 10, 2020 0
New Here ,
May 10, 2020

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Screenshot_20200510_131640_com.android.gallery3d.jpg

 this is what I see when I select DNG in the app.

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May 10, 2020 0
Explorer ,
May 10, 2020

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I don't have much hope that Adobe will do anything to assist us, they
haven't responded to this issue at all. I used to be impressed with their
service but when my annual subscription is due for renewal I'm going to
find a substitute. I don't recommended Adobe because of this.

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May 10, 2020 0
New Here ,
Jun 21, 2020

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Actually, this might be a problem with the P30 lite itself. I installed OpenCamera to see if I can capture RAW/DNG images with camera ID 2&3 (which *should* be possible), but I got the same pink glitchy thing. It disappears when I switch to regular JPEG/PNG capture.

0hOjDxl[1].jpg

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Jun 21, 2020 0
Dadshade LATEST
Explorer ,
Jun 21, 2020

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Thank you for sharing this. Much appreciated. Its a shame adobe don't seem interested any longer after stating that they were working to resolve the issue.

Anyway, It's quite an old phone model now, so I expect that would be why. Time to upgrade phones soon.

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Jun 21, 2020 0