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I can't see/access photos that were successfully uploaded by other user yesterday

New Here ,
Feb 01, 2020

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Hello,

 

My business partner imported photos to Photoshop Lightroom yesterday and I still can't see them from my device today. I've tried closing and reopnening the app on my laptop, but there are just not showing up.

 

She showed me a screeenshot of where the photos are on her computer, and they are located at the same place we usually place them: under My Photos. We have both signed in and out several times, but it doesn't help.

 

We are using mac laptops. I'm using MacOS High Sierra 10.13.6 and she has a more recent computer, but we have both been able to access photos from each other without issues over the past 2 years, so I wouldn't think that would be at the root of our sudden problem. 

 

Any thoughts? 

Thank you!

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I can't see/access photos that were successfully uploaded by other user yesterday

New Here ,
Feb 01, 2020

Copy link to clipboard

Copied

Hello,

 

My business partner imported photos to Photoshop Lightroom yesterday and I still can't see them from my device today. I've tried closing and reopnening the app on my laptop, but there are just not showing up.

 

She showed me a screeenshot of where the photos are on her computer, and they are located at the same place we usually place them: under My Photos. We have both signed in and out several times, but it doesn't help.

 

We are using mac laptops. I'm using MacOS High Sierra 10.13.6 and she has a more recent computer, but we have both been able to access photos from each other without issues over the past 2 years, so I wouldn't think that would be at the root of our sudden problem. 

 

Any thoughts? 

Thank you!

Topics

Problem or error

Views

24

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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