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I can't upload CR2 Files from Canon6d to Adobe Lightroom CC

New Here ,
Jun 17, 2020

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Hi community,
I can't upload CR2 Files from my Canon6d to Adobe Lightroom CC (MAC and Lightroom are up to date). It's written "Some import operations were not performed". As well Adobe DNG Converter can't convert these files. What I can do? Any idea what is the problem? Thank you!

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I can't upload CR2 Files from Canon6d to Adobe Lightroom CC

New Here ,
Jun 17, 2020

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Hi community,
I can't upload CR2 Files from my Canon6d to Adobe Lightroom CC (MAC and Lightroom are up to date). It's written "Some import operations were not performed". As well Adobe DNG Converter can't convert these files. What I can do? Any idea what is the problem? Thank you!

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Jun 17, 2020 0
Adobe Community Professional ,
Jun 17, 2020

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I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Lightroom CC forum.

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Jun 17, 2020 0
Adobe Community Professional ,
Jun 17, 2020

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The Canon 6d is fully supported by Lightroom and DNG Converter. Therefore, if images won't import or convert to DNG with standalone DNG converter it would seem that they may be corrupt. This can be due to the memory card itself, the card reader or USB interconnect cable. Have you tried importing them into Canon's software? As an alternate, you could upload an example file to Dropbox or similar then post a link here. Hopefully, someone may then check whether they also have a problem or not.

 

 

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