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I can't use Lightroom as it open in trial even after purchasing it.

New Here ,
May 08, 2020

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When I try to use Lightroom it says that i dont have a suscription, but when im trying to buy it, it says that im ready to use it.Captura de Pantalla 2020-05-08 a la(s) 12.50.54.png

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Mac, Problem or error

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I can't use Lightroom as it open in trial even after purchasing it.

New Here ,
May 08, 2020

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When I try to use Lightroom it says that i dont have a suscription, but when im trying to buy it, it says that im ready to use it.Captura de Pantalla 2020-05-08 a la(s) 12.50.54.png

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Mac, Problem or error

Views

357

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
May 10, 2020

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Hi there,

 

Sorry that Lightroom desktop app on your computer is still operating in a trial mode even though you have subscribed for it.

 

Would you mind checking out the steps mentioned in this article https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html and let us know if that helps?

 

Thanks,

Akash

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New Here ,
Jun 14, 2020

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May I know how long to wait the operation in a trial mode.

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