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Image import issue - Lightroom on macOS

New Here ,
Apr 16, 2020

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LR wont let me import any image whatsoever, the bar is grey and doesnt click onto any of the 'add photos' buttons. please help! 

 

thanks 🙂 

 

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How to, Import and share, Mac, Performance, Problem or error

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Image import issue - Lightroom on macOS

New Here ,
Apr 16, 2020

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LR wont let me import any image whatsoever, the bar is grey and doesnt click onto any of the 'add photos' buttons. please help! 

 

thanks 🙂 

 

{Thread renamed by moderator}

Topics

How to, Import and share, Mac, Performance, Problem or error

Views

347

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Apr 16, 2020 0
Adobe Employee ,
Apr 16, 2020

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Hi there,

Sorry to hear about the import issue with Lightroom, could you please let us know the version of Lightroom and the operating system you're working on?

Also, are you importing images from the local drive or external/network drive?

Have you tried reinstalling Lightroom and see if it helps?

Regards,
Sahil

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Apr 16, 2020 0
New Here ,
Apr 17, 2020

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Hi Sahil, 

 

Thanks for your reply.

I am using version 3.2.1 on a 2017 Macbook Pro. 

I have tried reinstalling it and am looking to import from the local drive. 

 

Thanks, 

 

Katya 

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Apr 17, 2020 0
k6-mann LATEST
New Here ,
Apr 24, 2020

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Can someone help with this? have tried the chatroom helpline but they arent responding! Need to get a project done for a deadline soon! 

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Apr 24, 2020 0