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Images and albums no longer there when opening Lightroom

New Here ,
Oct 14, 2019

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I opened up lightroom and all my albums and photos are gone?

 

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Images and albums no longer there when opening Lightroom

New Here ,
Oct 14, 2019

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I opened up lightroom and all my albums and photos are gone?

 

{Thread renamed by moderator}

 

 

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Oct 14, 2019 0
Adobe Employee ,
Oct 14, 2019

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Hi There,

Sorry to hear that all the images and albums are no longer there in Lightroom, let's make it right.

Could you please let us know the exact verison of Lightroom you're using? Go to Help > System Info.

Do you have an active subscription?


Also, are you able to see the images here when you sign in with your Adobe ID? https://lightroom.adobe.com/libraries


Regards,
Sahil

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