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Impossible de synchroniser Lgt classic avec Lgt CC

New Here ,
Feb 28, 2019

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J'ai constamment 32 images qui ne se synchronisent pas dans Lgt Classic et je ne peux pas les supprimer.J'ai relancé supprimé des photos mais rien n'y fait...

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Impossible de synchroniser Lgt classic avec Lgt CC

New Here ,
Feb 28, 2019

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J'ai constamment 32 images qui ne se synchronisent pas dans Lgt Classic et je ne peux pas les supprimer.J'ai relancé supprimé des photos mais rien n'y fait...

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Feb 28, 2019 0
Adobe Employee ,
Mar 01, 2019

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Hi ThR7,

Sorry to hear that you cannot sync in Lightroom Classic CC as there are 32 images stuck in the sync process and the count does not change even after you've deleted some of the images.

Could you please open the Preferences> Lightroom sync menu and under the "Sync activity" option look for any error messages(if any) and try to get to those images in Library.

Also, do you have any other device on which you're using Lightroom CC or Lightroom Classic CC(desktop or mobile)?

Thanks,

Akash

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Mar 01, 2019 0
New Here ,
Mar 03, 2019

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Hi Akash

I can’t go on the image under the « sync activity ». There is a lot of error messages (32) and I try to use the option buttom to rebuild the base but this don’t match. So I can’t do anything with the sync between classic and CC. I have to tell you that when I press on the image witch are not sync , the screen on the web tell me that I must wait until the picture will be sync.

I have also a phone witch is connected to CC.

Thanks for your help

Thierry

Le 1 mars 2019 à 10:20, Akash Sharma <forums_noreply@adobe.com> a écrit :

Impossible de synchroniser Lgt classic avec Lgt CC

created by Akash Sharma <https://forums.adobe.com/people/Akash+Sharma> in Lightroom CC — The cloud-based photo service - View the full discussion <https://forums.adobe.com/message/10955767#10955767>

Hi ThR7,

Sorry to hear that you cannot sync in Lightroom Classic CC as there are 32 images stuck in the sync process and the count does not change even after you've deleted some of the images.

Could you please open the Preferences> Lightroom sync menu and under the "Sync activity" option look for any error messages(if any) and try to get to those images in Library.

Also, do you have any other device on which you're using Lightroom CC or Lightroom Classic CC(desktop or mobile)?

Thanks,

Akash

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Mar 03, 2019 0
Adobe Employee ,
Mar 04, 2019

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Could you please check the sync activity on all the devices where you have installed Lightroom CC and synced images to the cloud?

There are chances that the syncing is stuck on any of these devices and that might causing the trouble.

~Akash

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Mar 04, 2019 0