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Intel Iris Plus GPU Image Processing (Dell XPS 2-in-1)

New Here ,
Nov 12, 2019 Nov 12, 2019

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Can anyone confirm or refute that the Dell XPS 2-in-1 (4k i7 build, with Iris Plus graphics) should be able to run GPU image processing?
It seems that only basic acceleration is allowed to be enabled.

Annotation 2019-11-12 001543.png

 

Lightroom version: 3.0 [ 20191017-0835-b386176 ] (Oct 17 2019)

NGL Version: 1.11.0.8

Operating system: Windows 10

OS Version: 10.0 [18362]

Application architecture: x64

System architecture: x64

Computer model: Dell Inc. XPS 13 7390 2-in-1 / Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz

Logical processor count: 8

Processor speed: 1.4 GHz

Built-in memory: 32537.6 MB

Real memory available to Lightroom: 32537.6 MB

Real memory used by Lightroom: 5184.2 MB (15.9%)

Virtual memory used by Lightroom: 5334.7 MB

Memory cache size: 6579.3 MB

Internal Camera Raw version: 12.0 [ 321 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 1940MB / 16268MB (11%)

Camera Raw real memory: 1942MB / 32537MB (5%)

System DPI setting: 216 DPI (high DPI mode)

Desktop composition enabled: Yes

Displays: 1) 3840x2400

Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: Yes, External touch: No, External pen: No, Keyboard: Yes



Graphics Processor Info: DirectX: Intel(R) Iris(R) Plus Graphics (26.20.100.7372)

Graphics Processor Detail: loaded: Yes, supported: Yes, compute: No, init: I2_GPU2, hard: fail_cached_sanity_test, soft: not_checked, wl: No, bl: No

OS Media Capability: true



Application folder: C:\Program Files\Adobe\Adobe Lightroom CC

Settings Folder: C:\Users\jason\AppData\Roaming\Adobe\Lightroom CC

 

 

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New Here ,
Feb 01, 2020 Feb 01, 2020

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I also have this issue on a HP Spectre x360 2-in-1 with the Core i7-1065G7 (Ice Lake). So it seems to be an issue with that processor and not the Dell system specifically.

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New Here ,
Feb 10, 2020 Feb 10, 2020

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i have the same issue - dell xps 2-in-1 (4k i7 build, with Iris Plus graphics as well). 

 

Any luck with driver updates? 

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New Here ,
Feb 10, 2020 Feb 10, 2020

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The driver update didn't do it alone, the latest Lightroom CC update seems to have enabled everything.

I'm on the nvidia OEM drivers now rather than the Dell repacked ones, not sure if it mattered or if it was just a bug. But it seems resolved now.

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