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Keeping presets with new phone

New Here ,
Sep 17, 2020

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I just switched phones and figured I could just login to my Lightroom on the new device. However, when I did that it shows none of my photos or the presets that I have bought. I tried the restoring purchase button and that did nothing as well. I have purchased a bunch of presets and really don't want to loose them. Help!

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How to, Presets or profiles, Sync

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Keeping presets with new phone

New Here ,
Sep 17, 2020

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I just switched phones and figured I could just login to my Lightroom on the new device. However, when I did that it shows none of my photos or the presets that I have bought. I tried the restoring purchase button and that did nothing as well. I have purchased a bunch of presets and really don't want to loose them. Help!

TOPICS
How to, Presets or profiles, Sync

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35

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Sep 17, 2020 1
Community Beginner ,
Sep 17, 2020

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Hi! I don't know if this will help but here is a link to a website that I used once to get a preset into my lightroom app. (I haven't tried on the most recent update) 

https://seandalt.com/how-to-install-lightroom-mobile-dng-presets-creative-cloud/

 
 

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Sep 17, 2020 0
Adobe Community Professional ,
Sep 18, 2020

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Did you have a subscription on that old phone? If you used the free version, then photos and presets were stored locally, not in the cloud. So logging in on the new phone won't do anything in that case. You must have something in the cloud of the account you log into. If you did have a subscription, then double check you logged into the same account.

 

-- Johan W. Elzenga, http://www.johanfoto.com

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Sep 18, 2020 0