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Keeps asking me to renew

New Here ,
Mar 22, 2020 Mar 22, 2020

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Dear Adobe,

I have just purchased adobe light room, and evrywhere on the app says i need to renew. So i do and then nothing happens. Please could you help with this?

 

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Community Expert ,
Mar 22, 2020 Mar 22, 2020

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This is a user-to-user forum, not Adobe.

Did you use the same email address for login to LR as you used for the Adobe subscription?

If you login to your Adobe account, do you see your subscription as active?

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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