keeps telling me that my LR must be bought, how is this possible?

New Here ,
Dec 05, 2020 Dec 05, 2020

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I have a membership but it keeps telling me that my LR must be bought, how is this possible?

 
 
 

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Adobe Community Professional ,
Dec 05, 2020 Dec 05, 2020

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You are probably not logged in with the Creative Cloud app. That is the app that handles your subscription, so it must be running all the time and you must be logged in all the time.

 

-- Johan W. Elzenga

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New Here ,
Dec 06, 2020 Dec 06, 2020

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i faced this kinda trouble too.. but mine says that cannot connect to mac app store after i click the subscribe and even tho i did purchase it

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