Lc doens't recognise my membership

New Here ,
Jan 10, 2021 Jan 10, 2021

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Yesterday I tried to instal Lr on my Mac (I usually use LrC) because I want to switch between my Ipad and Mac. But it kept saying my trial period was over and I need a membership. When I tried to buy a 'photography-membership' on Adobe.com a screen pop-up that I can't buy it, because I already have a Creative Cloud membership but Lr doesn't seem to acknowledge it. I've tried to sign out and in, deleted the app and reinstal it, restart my computer, Limited access repair tool, manualy reset the host file. But all of that didn't work.

 

After that I read that you can also edit photo's while switching between LrC and Lc when you sync them. But when I tried to open Lr on my Ipad again it kept preparing my membership (for hours now). So I signed out and in, restarted my Ipad and deleted Lr and reinstal it. But non of it works. All the other apps work fine. I really don't know what to do anymore.. Can anyone help me?

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Mac, Problem or error, Sync

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Adobe Employee , Jan 11, 2021 Jan 11, 2021
the adobe-id which you are using for this forum has an Educational plan applied which does not support the Lightroom Cloud service...see this article...https://helpx.adobe.com/ie/lightroom-classic/kb/lightroom-mobile-available-education-memberships.html ...

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Adobe Employee ,
Jan 11, 2021 Jan 11, 2021

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the adobe-id which you are using for this forum has an Educational plan applied which does not support the Lightroom Cloud service...see this article...https://helpx.adobe.com/ie/lightroom-classic/kb/lightroom-mobile-available-education-memberships.htm... ...

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New Here ,
Jan 11, 2021 Jan 11, 2021

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Thank you for the reply. I didn't know since Lr was listed on my creative cloud page in the list the available apps for my membership, but it explains a lot. Thanks again! 😄

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