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Lighroom CC always Offline (PC)

New Here ,
Jun 17, 2020 Jun 17, 2020

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Just today I installed Lightroom and Photoshop onto my computer using the Creative Cloud program on my Windows PC. After both were installed, Photoshop seemed to run fine without any issues with connectivity or functionality. However, when I opened Lightroom, the program said that it was Offline, and I had no means of getting online. I was logged in on Creative Cloud, I've tried uninstalling and reinstalling Lightroom CC and my Windows Firewall has nothing inhibiting the connection (or so I would like to believe since it's a fresh install), but nothing has seemed to work. Any ideas how to solve this issue?

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New Here ,
Jun 19, 2020 Jun 19, 2020

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Also seeing this, most recent macos version

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New Here ,
Apr 08, 2022 Apr 08, 2022

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Did you find out what was going on? Mine is doing that now too. 

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Community Expert ,
Apr 08, 2022 Apr 08, 2022

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@Nancy23961141hmak You jumped on a thread that is 2 years old.

Please include the following in your question:
Adobe products and Version numbers.
A Screenshot of the Lightroom info panel from MENU: Help/System Info...
Operating system and Version number
The full text of any Error Message(s)
What you were doing when the problem occurred
Screenshots of the problem

Which Plan are you subscribed to?

 

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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