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Lighroom does'nt work after changing to creative cloud

New Here ,
Aug 16, 2020

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I had a trail version of adobe lighroom installed on my computer. I then bought a years subscription to adobe creative cloud, so I cancelled my lightroom trail. Now when I open lighroom is says my subscription is expired?

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Lighroom does'nt work after changing to creative cloud

New Here ,
Aug 16, 2020

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I had a trail version of adobe lighroom installed on my computer. I then bought a years subscription to adobe creative cloud, so I cancelled my lightroom trail. Now when I open lighroom is says my subscription is expired?

Topics

Bug, Problem or error

Views

29

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Aug 17, 2020

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Hi there,

 

Sorry that Lightroom app opens in trial mode even though you've bought a subscription. 

 

Would you mind checking out the steps mentioned in this article https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html and let us know if that helps?

 

Thanks,

Akash

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