• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Lightroom 2.3 crashing on Windows 10

New Here ,
Jul 26, 2019 Jul 26, 2019

Copy link to clipboard

Copied

Whenever i try to switch from Photo Grid view to Detail view it crashes.

Lightroom version: 2.3 [ 20190502-0902-47ed471 ] (May  3 2019)

Operating system: Windows 10

OS Version: 10.0 [17763]

Application architecture: x64

System architecture: x64

Logical processor count: 16

Processor speed: 3.2 GHz

Built-in memory: 16330.4 MB

Real memory available to Lightroom: 16330.4 MB

Real memory used by Lightroom: 614.5 MB (3.7%)

Virtual memory used by Lightroom: 914.4 MB

Memory cache size: 0.0 MB

Internal Camera Raw version: 11.3 [ 197 ]

Maximum thread count used by Camera Raw: 9

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 0MB / 8165MB (0%)

Camera Raw real memory: 0MB / 16330MB (0%)

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Displays: 1) 1920x1080, 2) 2560x1080

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: DirectX: NVIDIA GeForce GTX 1660 Ti (26.21.14.3136)

Application folder: F:\Adobe\Adobe Lightroom CC

Settings Folder: C:\Users\bandw\AppData\Roaming\Adobe\Lightroom CC

Views

253

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 27, 2019 Jul 27, 2019

Copy link to clipboard

Copied

Moved to Lightroom — The cloud-based photo service

Hi there,

Sorry to hear about Lightroom crashing, let's make it right.

Could you please try unchecking Use Graphics Processor located in Preferences > General and let us know if it helps?

Regards,
Sahil

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 27, 2019 Jul 27, 2019

Copy link to clipboard

Copied

LATEST

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jul 27, 2019 Jul 27, 2019

Copy link to clipboard

Copied

What is the F drive? Internal or external? The application usually works best when installed in the default location on the C drive especially if the C drive is a fast SSD. Local storage copies can live happily on an external drive.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 27, 2019 Jul 27, 2019

Copy link to clipboard

Copied

I have the same issue. It is quite dissapointing to not be able to use the GPU.

The problem since CC was introduced is that we all became paying beta testers.

So this comes to show that it isn't my machine but a bug og Lightroom CC

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines