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LIGHTROOM 5

New Here ,
Aug 13, 2020

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Have used Lightroom 5 for many years.

Just upgraded my Mac and moved OS from High Sierra to Catalina.

Now have a message on many photos "There was an error working with the photo".

It is not on all photos but is the majority

Is there a fix for this?

Thank you

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Mac, Problem or error

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LIGHTROOM 5

New Here ,
Aug 13, 2020

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Have used Lightroom 5 for many years.

Just upgraded my Mac and moved OS from High Sierra to Catalina.

Now have a message on many photos "There was an error working with the photo".

It is not on all photos but is the majority

Is there a fix for this?

Thank you

TOPICS
Mac, Problem or error

Views

57

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 13, 2020 0
LEGEND ,
Aug 14, 2020

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I think Apple have been putting out warnings for quite a while regarding older software in relation to Catalina. So you can never uninstall or re-install. Some customers have found that they still have some functionality if the app was already installed at the time of the upgrade to Catalina but I don’t think it will ever be perfect. You could try adding LR5 to the control list:

Open System Preferences

Go to Security & Privacy 

Open the Accessibility tab 

Click the lock and enter your Apple password

Look for Lightroom 5 and the message “Allow the apps below to control your computer” or click Add.

 

https://helpx.adobe.com/uk/lightroom-classic/kb/macos-catalina-compatibility.html

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Aug 14, 2020 0
New Here ,
Aug 15, 2020

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Thank you very much for taking the time to provide this advice.

I have tried it but unfortunately it was not successful

Cheers

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Aug 15, 2020 0
Adobe Community Professional ,
Aug 16, 2020

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You should not allow Lightroom to control the computer (there's no harm in that, but it won't solve your problem), but you should give Lightroom permissions to access certain folders. Either check the options as in this screenshot, or even easier: Add Lightroom to 'Full Disk Access' above that.

 

catalinasecurity.png

-- Johan W. Elzenga, http://www.johanfoto.com

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Aug 16, 2020 0
New Here ,
Aug 16, 2020

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Thank you Johan for this advice - has solved the problem. I very much appreciate your assistance

 

Cheers

 

 

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Aug 16, 2020 0