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LIGHTROOM 5

New Here ,
Aug 13, 2020 Aug 13, 2020

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Have used Lightroom 5 for many years.

Just upgraded my Mac and moved OS from High Sierra to Catalina.

Now have a message on many photos "There was an error working with the photo".

It is not on all photos but is the majority

Is there a fix for this?

Thank you

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LEGEND ,
Aug 14, 2020 Aug 14, 2020

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I think Apple have been putting out warnings for quite a while regarding older software in relation to Catalina. So you can never uninstall or re-install. Some customers have found that they still have some functionality if the app was already installed at the time of the upgrade to Catalina but I don’t think it will ever be perfect. You could try adding LR5 to the control list:

Open System Preferences

Go to Security & Privacy 

Open the Accessibility tab 

Click the lock and enter your Apple password

Look for Lightroom 5 and the message “Allow the apps below to control your computer” or click Add.

 

https://helpx.adobe.com/uk/lightroom-classic/kb/macos-catalina-compatibility.html

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New Here ,
Aug 15, 2020 Aug 15, 2020

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Thank you very much for taking the time to provide this advice.

I have tried it but unfortunately it was not successful

Cheers

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Community Expert ,
Aug 16, 2020 Aug 16, 2020

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You should not allow Lightroom to control the computer (there's no harm in that, but it won't solve your problem), but you should give Lightroom permissions to access certain folders. Either check the options as in this screenshot, or even easier: Add Lightroom to 'Full Disk Access' above that.

 

catalinasecurity.png

-- Johan W. Elzenga

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New Here ,
Aug 16, 2020 Aug 16, 2020

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Thank you Johan for this advice - has solved the problem. I very much appreciate your assistance

 

Cheers

 

 

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