lightroom 6 install issue

New Here ,
Feb 27, 2021 Feb 27, 2021

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I don't want a subscription software situation & have owned LR6 for many years. I have it on an old desktop and a newer windows 10 laptop. The software stopped working on the laptop, apparently due to a known issues of exiting while in the develop area, so I tried installing it on my older win7 laptop, where it said there was a maxed out number of machines so I uninstalled it. Today I uninstalled LR on the newer laptop to attempt a reinstall but it's telling me the same thing, that there are too many installs. I'm not trying to get away with anything, I am not mis-using the software, I just want it to work on two different machines. What do I do?

 

Any help appreciated,

zhak

 

TOPICS
Download and install, How to, Problem or error, Windows

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Adobe Community Professional ,
Feb 27, 2021 Feb 27, 2021

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You will need to Contact Customer Care from this link- ! CONTACT CUSTOMER CARE 

Click on the Chat icon (lower-right of the page) that looks like this-

WobertC_0-1614493811497.jpeg

Type in "Agent" so you can chat with a human,

Be sure to ask only to have your ACTIVATIONS RESET.

 

Regards. My System: Lr-Classic 10.2, Photoshop 22.3, Lightroom 4.2, Windows-10 Nikon DSLR.

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