Lightroom 6 not responding

New Here ,
Dec 27, 2020 Dec 27, 2020

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Intento abrir el programa y me dice que no responde. Me podéis ayudar? Gracias

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Problem or error

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Adobe Employee ,
Dec 30, 2020 Dec 30, 2020

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Hi there,

 

Sorry that Lightroom 6 is not responding on your computer.

 

Which exact version of Lightroom 6 are you using? (Latest version is 6.14)

 

Does the app freezes while performing a specific task?

 

To get started, you may checkout the steps mentioned here: https://helpx.adobe.com/lightroom-classic/kb/lightroom-basic-troubleshooting-fix-most-issues.html

 

Would you mind unchecking the option "use graphics processor" under the Preferences> Performance menu in Lightroom 6 and let us know if that helps?

 

Thanks,

Akash

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