Lightroom 'Add Photos...' grayed out and unable to press the plus on the top left

[RyanD893]

I am unable to add photos from the File menu nor am I able to press the plus on the left to import photos. I have tried reinstalling Lightroom, resetting preferences, signing out of creative cloud and signing back in, all to no avail. Any help would be greatly appreciated.

[selondon]

Does Jon's answer on this thread apply to you also Ryan?

https://community.adobe.com/t5/lightroom/add-photos-grayed-out/td-p/10427539?page=1#M16642