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Lightroom album permission for downloading

New Here ,
Jan 26, 2020

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When I give my clients a private link to view their album, I set the permission to NOT be able to download. But now my clients tell me they can download!!! I am missing purchases because the images appear to be free to download!! Is this a bug!?

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Bug, Download and install, How to, Import and share, Problem or error, Sync

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Lightroom album permission for downloading

New Here ,
Jan 26, 2020

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When I give my clients a private link to view their album, I set the permission to NOT be able to download. But now my clients tell me they can download!!! I am missing purchases because the images appear to be free to download!! Is this a bug!?

TOPICS
Bug, Download and install, How to, Import and share, Problem or error, Sync

Views

496

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 26, 2020 0
Adobe Employee ,
Jan 26, 2020

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Hi there,

 

Sorry that your shared album links with download restrictions is not working as expected. Which version of Lightroom are you using? Would you mind sharing a link to test with me(send me a message or simply create a new test album that you can share publicly) 

 

Thanks,

Akash

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Jan 26, 2020 0
Advocate ,
Jan 26, 2020

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Definitely not happening over here. You're sure that Allow JPG Downloads under the Sharing settings is not active? Do you invite them via email or just send them the link that LR generates? Either way, I would try to test this on your own by either inviting yourself through another email address or opening that link on another (clearched cache) browser to see what you're able to do.

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