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Lightroom CC, Cloud Storage: unable to connect to network

New Here ,
Apr 02, 2020

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I'm a Lightroom CC user. Very often, i face that the app is not able to reach out the cloud and in fact i got the message "unable to connect to network". As a result, often i got stuck staring at "importing..." message while my new photos are not getting uploaded at all. I got 1 TB free storage yet, then i don't expect any account capacity issue. 

Any advice?  Thank you in advance

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Lightroom CC, Cloud Storage: unable to connect to network

New Here ,
Apr 02, 2020

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I'm a Lightroom CC user. Very often, i face that the app is not able to reach out the cloud and in fact i got the message "unable to connect to network". As a result, often i got stuck staring at "importing..." message while my new photos are not getting uploaded at all. I got 1 TB free storage yet, then i don't expect any account capacity issue. 

Any advice?  Thank you in advance

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Import and share, Sync

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428

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New Here ,
Aug 27, 2020

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Same issue. I spend time editing a photo only to discover that I am not connected to the cloud. 

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New Here ,
Sep 07, 2020

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I've had this same issue for the past month as well. Hopefully a future update will be able to clear this issue.

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Participant ,
Sep 15, 2020

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5 months later and crickets...  I have the exact same issue. 

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Adobe Community Professional ,
Sep 16, 2020

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This forum is primarily for User to User communication. As such, it's best that you raise your issue on the Lightroom Feedback forum https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_lightroom_cc 

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