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Lightroom CC HEIC support

New Here ,
Oct 26, 2017

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When will Lightroom support native HEIC/HEIF support? Currently it converts the photos in my phone to JPEG. For a product geared towards mobile users, this seems to be an oversight.

Hi ericb,

Yes, you are right, while adding images in Lightroom mobile it will convert the HEIF images into jpeg format so that you can at least edit your images. Our team still investigating a fix on this issue. You can follow the above feedback link for more updates.

Regards,

Mohit

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Lightroom CC HEIC support

New Here ,
Oct 26, 2017

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When will Lightroom support native HEIC/HEIF support? Currently it converts the photos in my phone to JPEG. For a product geared towards mobile users, this seems to be an oversight.

Hi ericb,

Yes, you are right, while adding images in Lightroom mobile it will convert the HEIF images into jpeg format so that you can at least edit your images. Our team still investigating a fix on this issue. You can follow the above feedback link for more updates.

Regards,

Mohit

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Oct 26, 2017 0
Adobe Employee ,
Nov 23, 2017

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Hi ramk,

Lightroom Mobile (3.0.0 317C4C) now supports HEIF.

refer: Photoshop/Lightroom: HEIF support for iOS 11 | Photoshop Family Customer Community

Regards,

Mohit

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Nov 23, 2017 1
New Here ,
Feb 10, 2018

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Wrong. It doesn’t support yet

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Feb 10, 2018 0
Adobe Employee ,
Feb 11, 2018

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Hi ericb,

Yes, you are right, while adding images in Lightroom mobile it will convert the HEIF images into jpeg format so that you can at least edit your images. Our team still investigating a fix on this issue. You can follow the above feedback link for more updates.

Regards,

Mohit

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Feb 11, 2018 1
New Here ,
Feb 17, 2018

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Yes but surely you have known about this file type for some time. Meanwhile, more and more users sail away from Adobe Island. It really is appalling.

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Feb 17, 2018 1
Most Valuable Participant ,
Feb 18, 2018

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Hi Nick,

That's not really true... According to the most recent (record) Creative Cloud adoption numbers, more and more users actually continue signing up.

That is a separate issue from full HEIC/HEIF support, of course. But no use in conflating the two topics.

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Feb 18, 2018 1
New Here ,
Feb 22, 2018

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Hi,

I can't understand that there is no support for the most popular camera file type! You add all the new RAW versions but not for the HEIF/HEIC??? Is there even a good answer for this? I am talking about Lightroom CC Classic.  It's really incomprehensible...

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Feb 22, 2018 2
New Here ,
Jun 02, 2018

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As far as I understand it, the conversion from HEIC to jpeg is done by iTunes on export, not by Lightroom on import.  It's time Lightroom supported HEIC import.

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Jun 02, 2018 0
Most Valuable Participant ,
Jun 02, 2018

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Per the New York Times,  May 29th, 2018:

"Microsoft is working on HEIC support for Windows 10, and its Windows 10 April 2018 Update now prompts you to visit its app store to download codec software that will open HEIC files."

Then from Microsoft's site linked within:

"The High Efficiency Image File Format (HEIF) has arrived for Windows 10 and the Photos app! ... We have heard your feedback that these features and the ability to share photos easily with other platforms is important to you. This release we are delivering essential viewing support (You cannot edit HEIF images in this release)."

So with underlying operating system support now being added for editing, this means we can likely expect full Lightroom application support on follow thereafter, hopefully later this year.

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Jun 02, 2018 0
Adobe Employee ,
Jun 19, 2018

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Hi All,

We are happy to announce the release of Lightroom Classic CC 7.4 & Lightroom CC 1.4.

This update includes the support for HEIF image files on macOS High Sierra v10.13 or later.

Here's a list of what's new in this release:

New features summary for the October 2017 and later releases of Lightroom Classic CC

New features summary for the October 2017 and later releases of Lightroom CC across devices

Let us know if the update resolves the problem for those affected and share your feedback with us.

Regards,

Mohit

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Jun 19, 2018 0
Adobe Employee ,
Aug 22, 2018

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Hi All,

We're happy to announce the release of Lightroom Classic CC 7.5 & Lightroom CC 1.5.

This update includes the support for HEIC image files on Windows platform.

Here's the list of what's new in this release:

Lightroom Classic CC 7.5: New features summary for the October 2017 and later releases of Lightroom Classic CC

Lightroom CC 1.5: New features summary for the October 2017 and later releases of Lightroom CC across devices

Let us know if the update resolves the problem for those affected and share your feedback with us.

Regards,

Mohit

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Aug 22, 2018 0
New Here ,
Aug 22, 2018

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That's great news!

Do you also plan to add HEIC export capability at some point, or will the support be limited to reading files?

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Aug 22, 2018 0
Community Beginner ,
Aug 18, 2020

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The issue isn't resolved.  I've updated to the latest versions and I still get error message that the file type is unsupported or damaged.

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Aug 18, 2020 0