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Lightroom CC installation problem

New Here ,
Mar 04, 2019

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Dear user, dear Adobe expert, i purchase the plane with Photoshop CC ( perfect, no problem, i used now), and Lightroom.

After the installation i click on the icone LC on my desktop for starting and appair this messages..what is my error?

Thank a lot if you have a solution

Peter

error1.pngerror2.png

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Lightroom CC installation problem

New Here ,
Mar 04, 2019

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Dear user, dear Adobe expert, i purchase the plane with Photoshop CC ( perfect, no problem, i used now), and Lightroom.

After the installation i click on the icone LC on my desktop for starting and appair this messages..what is my error?

Thank a lot if you have a solution

Peter

error1.pngerror2.png

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77

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Mar 04, 2019 0
Adobe Employee ,
Mar 04, 2019

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Hi mikes27523393,

Sorry that you're getting an error message in Lightroom CC, Lightroom Classic CC and Photoshop CC while opening the apps.

I'll try to provide you relevant troubleshooting steps for each of the error messages:

For Lightroom Classic CC error:

error2.png

Please review the below help article and troubleshoot accordingly.

Error 'Loadlibrary failed with error 1114' when starting Lightroom on Windows

Regarding the error message:

error1.png

  • Uninstall Lightroom CC via the Adobe Creative Cloud Application
  • Restart your computer.
  • Use the Adobe Creative Cloud Application to reinstall Lightroom CC.

Let us know how it goes,

Thanks,

Akash

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