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Lightroom CC keeps crashing! :(

New Here ,
Jul 21, 2018

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I have been trying to figure this out now for a few days, lightroom keeps crashing on my computer it worked just fine before and now it will work for a short time, like 2 minutes, and then a window will pop up to have me send a crash report. I have sent it and done the don't send, I have updated the program, uninstalled and reinstalled and I get nothing. My photos will not sync, I can't save more than one at a time, and I have to try and import photos 3 or 4 times before I can get one session imported.

Running Windows 10

App version: 1.4

Hi All,

We're happy to announce the release of Lightroom CC 1.5.

This update includes the fix for Lightroom CC crashing after trying to go to the Presets tab | Photoshop Family Customer Community

Here's the list of what's new in this release: New features summary for the October 2017 and later releases of Lightroom CC across devices

Let us know if the update resolves the problem for those affected and share your feedback with us.

Regards,

Mohit

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Lightroom CC keeps crashing! :(

New Here ,
Jul 21, 2018

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I have been trying to figure this out now for a few days, lightroom keeps crashing on my computer it worked just fine before and now it will work for a short time, like 2 minutes, and then a window will pop up to have me send a crash report. I have sent it and done the don't send, I have updated the program, uninstalled and reinstalled and I get nothing. My photos will not sync, I can't save more than one at a time, and I have to try and import photos 3 or 4 times before I can get one session imported.

Running Windows 10

App version: 1.4

Hi All,

We're happy to announce the release of Lightroom CC 1.5.

This update includes the fix for Lightroom CC crashing after trying to go to the Presets tab | Photoshop Family Customer Community

Here's the list of what's new in this release: New features summary for the October 2017 and later releases of Lightroom CC across devices

Let us know if the update resolves the problem for those affected and share your feedback with us.

Regards,

Mohit

TOPICS
Crash or freeze

Views

12.0K

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Jul 21, 2018 0
Adobe Employee ,
Jul 22, 2018

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Hi Koohlman,

Sorry that Lightroom CC 1.4 is crashing after using it for a couple minutes.

Could you please take a look at the solutions mentioned in the below discussions and let us know if they help in resolving the issue?

Lightroom constantly crashes after 1.4 Update [@CompareFSRefs]

Lightroom CC crashing after trying to go to the Presets tab | Photoshop Family Customer Community

Regards,

Akash

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Jul 22, 2018 0
Adobe Employee ,
Aug 22, 2018

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Hi All,

We're happy to announce the release of Lightroom CC 1.5.

This update includes the fix for Lightroom CC crashing after trying to go to the Presets tab | Photoshop Family Customer Community

Here's the list of what's new in this release: New features summary for the October 2017 and later releases of Lightroom CC across devices

Let us know if the update resolves the problem for those affected and share your feedback with us.

Regards,

Mohit

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Aug 22, 2018 1
New Here ,
Sep 10, 2018

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Even with the update, its really slow and keeps saying lightroom not responding.

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Sep 10, 2018 0
New Here ,
Jun 13, 2019

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My Lightroom CC crashes all the time - importing files, exporting files, deleting files. The worst is importing as it takes the original files and stashes them in unexpected places. I've been working on an edit this morning and it's crashed five times in the last 15 minutes. It's fully updated. It's bloody infuriating.

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Jun 13, 2019 0
Community Beginner ,
Jul 03, 2019

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I have had the same problems and this has never happened before.  I guess Adobe is going to loose another customer that never thought of leaving.

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Jul 03, 2019 0
New Here ,
Jul 27, 2019

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Same here, I was perfectly happy with LR5, but upgraded my camera and it just seemed time to upgrade my software to support it. At this point it would have been easier and faster to convert my RAW files to DNG and import to LR5 than go through multiple crashes and extremely slow speeds to do anything in CC.

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Jul 27, 2019 0
Community Beginner ,
Jul 27, 2019

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I couldn't take it any more.  After many many many attempts to get the latest version of Lightroom to work, I am done with it.  I have switched to Capture 1 Pro.

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Jul 27, 2019 1
my9221 LATEST
New Here ,
Oct 26, 2019

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I have facing exactly the same thing! Too frustrated!

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Oct 26, 2019 0